Contact information
WE’RE HERE TO HELP
Have a question about our chocolates, your order, delivery or anything else? Our team will be happy to assist you.
Get in Touch
Whether you need help with an existing order, want more information about a Choco Zen product, or have a general enquiry, please feel free to contact us using the details below.
Customer Support
Email: Info@chocozen.me
Telephone: +971 50 505 5853
Website: chocozen.me
Order Enquiries
For questions regarding an existing order, delivery, replacement or refund, please include your order number when contacting us. This will help our team review your request and assist you more efficiently.
Product Enquiries
If you would like more information about a product, including ingredients, allergens, availability, packaging or storage instructions, please contact our team before placing your order.
Business & Retail Enquiries
For wholesale, retail, distribution, partnership or other business enquiries regarding Choco Zen products, please contact us by email with details of your enquiry and company information.
International Orders
If you have a question about international delivery, shipping availability or an existing international order, please contact us with your destination country and order details where applicable.
Customer Feedback
We value your experience with Choco Zen. If you have feedback, a suggestion or a concern regarding our products or services, please contact our team and we will make reasonable efforts to assist you promptly.
Stay Connected
Follow Choco Zen through our official social media channels for product launches, new flavours, offers and brand updates.